Emotion AI Will Personalize Interactions

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How artificial intelligence is being used to capture, interpret and respond to human emotions and moods.

This article has been updated from the original, published on June 17, 2017, to reflect new events and conditions and/or updated research.

“By 2022, your personal device will know more about your emotional state than your own family,” says Annette Zimmermann, research vice president at Gartner. This assertion might seem far-fetched to some. But the products showcased at CES 2018 demonstrate that emotional artificial intelligence (emotion AI) can make this prediction a reality.